Silverlight 5 issue on mac - google-chrome. Silverlight 5 issue on mac. I am having problems with SL 5 runtime for OS X (tested only on the lion). In all text fields. Silverlight is installed and able to run, but Chrome just doesn´t run it automatically. To allow Chrome to run Silverlight for all sites, follow these three steps: Enter the following URL in your address bar: chrome://plugins/ Scroll down to the Silverlight section. Click the ´Enable´ link and select the ´Always allowed to run´ check-box. This document contains information about preparing your computer to complete ASA24™ on the web if you are using Chrome to browse the internet. Microsoft® Silverlight™ Microsoft® Silverlight™ is a free program called a plug-in that allows you to experience a website’s full set of features such as animation.
This article helps you work around the problem that occurs when you use Google Chrome (version 42.0 or later) to access a website that runs Microsoft Silverlight.
Applies to: Windows
Original KB number: 3058254
When you use Google Chrome (version 42.0 or later versions) to access a website that runs Microsoft Silverlight, you see that some content is missing or that the Install Microsoft Silverlight badge is displayed. When you reinstall Silverlight, the issue still occurs.
This issue does not occur in Microsoft Internet Explorer, Mozilla Firefox, or Apple Safari. These browsers still support Silverlight content.
This issue occurs because these versions of Chrome block Netscape Plugin API (NPAPI) plugins from being displayed in the browser. Silverlight is an NPAPI plugin.
On Chrome version 45 or a later version of Chrome, there is no workaround for this issue. You must use a browser that supports Silverlight content to access a Silverlight page.
To work around this issue on versions 42 to 44 of Chrome, follow these steps:
- On the address bar in Chrome, type
- In the Enable NPAPI Mac, Windows box, click Enable.
- Exit and then restart Chrome.
- Reopen the Silverlight page.
- Right-click the broken puzzle piece image, and then select Run this Plugin.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
When you try to access a Web site that requires Silverlight to display the content, you receive an error message that states that you have to install Silverlight.
This behavior can occur for several reasons:
Your system has an earlier version of the plug-in and does not meet the requirements for the plug-in that the site is using.
You do not have the plug-in installed.
The browser is set to 'Run using Rosetta,' which will cause the computer to be identified incorrectly as a PowerPC-based Mac.
Update Silverlight Chrome Mac
Before you determine how to address the issue, you should assess the current environment in which the software is running. To do this, follow these steps:
On the Apple menu, select About this Mac.
Note the processor type, speed, RAM, and operating system information, as some Web sites have specific requirements to view their content.
Close the window.
Close all open browser windows.
Double-click the hard drive icon on the desktop.
Double-click the Library folder.
Open the Internet Plug-ins folder.
Is there a file that is named Silverlight.plugin? If this file exists, the plug-in is installed. To determine the version, click to select the file. Then, select Get Info on the File menu. Note the version number that is displayed.
If the version number that is displayed is 1.0.xxx and your processor type is a PowerPC, you have the correct version of the plug-in installed.
If you have an Intel Processor, all versions of Silverlight are supported. But we recommended that you run the latest version so that you can access Web sites that use the newest features and take advantage of the most recent product improvements.
Silverlight Mac Not Working
Now we can address the individual causes and resolutions.
Your system has an earlier version of the plug-in and does not meet the Web site's requirements
The most common cause of this issue is that the Web site is using Silverlight 3 for its content. If a site requires version 3, it recognizes whether your system meets the requirement. If the system does not, you are prompted to upgrade. You are directed to the Silverlight site. If you are using a PowerPC, the site recognizes this and that only version 1 can be installed. (This situation would have to be addressed by the Web site's support team, as the decision on what version of Silverlight to use is made by the Web site designers.)
You do not have the plug-in installed
If Silverlight has not yet been installed, follow these steps to install the plug-in:
Start a Web browser, and then visit the following Web site:
Locate the 'Install Silverlight' area in the lower-right part of the window.
If you are running an Intel processor, click Mac Runtime next to 'Silverlight 3.'
Otherwise, click Runtime for Mac PowerPC next to 'Silverlight 1.0.'
After the download is completed, installation should start automatically. Follow the steps in the installation wizard.
After the installation is complete, you should be prompted to exit your browser. Close any browser windows, and then restart the browser. The browser should recognize the new plug-in.
Note If you have any problems with the installation, see the following Microsoft Knowledge Base article for information about how to manually install the plug-in:
970064 How to remove and manually reinstall Silverlight 2 for Mac
The browser is set to 'Run using Rosetta,' which will cause the computer to be identified incorrectly as a PowerPC-based Mac
If the browser is set to run in the Rosetta engine, it will incorrectly identify the computer as a PowerPC-based Mac, or the Web site will not recognize that the appropriate plug-in is installed.
If the appropriate plug-in is installed as described in the previous section, follow these steps:
Double-click the hard drive icon on the desktop.
Choose the Applications folder.
Find the icon for the browser that you are using. Hold down the CONTROL key while you click this icon.
Select Get Info.
Locate the Run using Rosetta option and make sure that this check box is not selected. If it is selected, click to clear the check box. Close the window.
On the Apple menu, click Restart.
After the computer restarts, again try to access the Web site that generated the error message.
Note If the appropriate version of the plug-in is not installed, make sure that the Run using Rosetta check box is not selected, and then follow the steps in the previous section to install the plug-in.