Using Windows 10 Remote Desktop

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Windows Remote Assistance lets someone you trust take over your PC and fix a problem from wherever they are.

Before you can use it, you'll need to enable access. In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. Then, on the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.

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Remote Desktop is a built-in Windows service that runs on the Remote Desktop Protocol and therefore is completely free. You don’t have to spend a single dollar on a third-party tool if your needs are limited to in-office remote support or accessing your centralized file storage on-the-go. It’s easy to set up. Windows 10 comes with both client and server software out-of-the-box, so you don't need any extra software installed. I will use Windows 10 'Fall Creators Update' version 1709 as a Remote Desktop Host. First of all, ensure that you had properly configured RDP in Windows 10. Also, you must be signed in with an administrative account to continue.

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To get help:

  1. In the search box on the taskbar, type remote assistance again and select Invite someone to connect to your PC and help you, or offer to help someone else.

  2. Select Invite someone you trust to help you.

  3. Do one of the following: If you've never used Easy Connect, select Use Easy Connect. If you've used Easy Connect before, select your helper’s contact name. To invite someone who isn't on your contact list, select Invite someone to help you.

  4. Follow the instructions.

To give help if someone has requested it:

Remote Desktop Using Ip Address Windows 10

  1. Go to the search box and enter remote assistance, then select Invite someone to connect to your PC and help you, or offer to help someone else.

  2. Select Help someone who has invited you.

  3. Do one of the following: If you’re using Easy Connect for the first time, select Use Easy Connect. Or, if you’ve used Easy Connect before, select the contact name of the person you want to help. To help someone not on the list, tap or click Help someone new.

  4. Follow the instructions.

Connect Using Remote Desktop Windows 10

You can also use Quick Assist to give and receive remote assistance.